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LuxePass concierge

Human care for the details that matter.

From inspiration to arrival, concierge helps members coordinate complex travel, special requests, and meaningful occasions.

Request categories

One desk. Six kinds of support.

Trip design

Multi-city, family, group, and celebration itineraries.

Hotel requests

Room preferences, amenities, and special arrival notes.

Air and lounge

Flight comparisons, lounge guidance, and connection planning.

Cruise planning

Cabin selection, pre-stays, transfers, and excursions.

Dining and experiences

Restaurant, tour, wellness, golf, and event requests.

In-trip support

Changes, supplier coordination, and travel assistance.

Start a request

Tell us where you want to go.

Response priority follows the member's active package and request complexity.

Traveller arriving with luggage
Arrival care

Thoughtful support before the first hello.

Airport transfers, room preferences, celebration notes, restaurant planning, and local assistance can be coordinated through one request history inside the member office.